A personal message for Sophie Lamb Sports Therapy · Sunderland
We help independent sports therapy and massage practices like yours recover lost revenue from no-shows, generate more five-star Google reviews, and bring back clients who didn't rebook — all running automatically while you focus on your clients.
Average monthly revenue recovered from no-shows once systems are live
New Google reviews generated for practices in their first 90 days
Average increase in client rebooking rate within three months
The Challenge
Every empty slot is lost revenue. Consistent, automated reminders reduce no-shows significantly — but setting that up takes time most independent therapists don't have.
Most practices follow up with fewer than 30% of discharged clients. People who don't hear from you soon after their last session often don't come back.
Your Google profile is what new clients see first. Happy clients rarely leave reviews unless prompted at exactly the right moment after their session.
A potential client who can't get a quick response books elsewhere. After-hours enquiries and slow replies cost independent practices new clients every week.
How It Works
A 30-minute call. We understand your practice, your clients, and your pain points. No assumptions. No templates applied blindly.
Reminders, follow-ups, review requests, enquiry responses — built, tested, and live within 7 days. You approve everything before it reaches a client.
Monthly report. Real numbers. No-show rate, reviews gained, follow-up conversions, revenue recovered. We only keep your business if it's working.
What We Do
Automated, personalised reminder sequences sent at the right time. Clients confirm, reschedule, or cancel — giving you time to fill the slot and recover the revenue.
Discharged clients receive warm, timely follow-up messages that feel personal. We bring them back without you lifting a finger.
Satisfied clients are invited to leave a Google review at the peak moment of satisfaction. Your online reputation grows quietly in the background.
Fast, professional responses to every new enquiry — day or night. We qualify the client and move them toward booking before they look elsewhere.
Who We Serve
We work exclusively with private practice owners across the North of England who are serious about growth — but don't have time to become technology experts.
If you're seeing clients, running your own diary, managing your own books, and trying to grow — you're exactly who we built this for.
See if we're a fitWe work with
Investment
per month · no contract
First 2 weeks free. No card required to start.
Get Started
Book a free 30-minute call — just an honest conversation about what we'd do for Sophie Lamb Sports Therapy.